Support

We're here when you need us.

Reach our support team directly, or find an answer yourself in our product tour and FAQ.

Hours & response time

When we're available

Monday - Saturday, 9:00 AM - 7:00 PM. Closed Sunday.

We aim to respond to every support request within 4 business hours of receiving it, during the hours above.

Use our contact form to open a support case with your organization and order details.

While reviewing a set of minutes in the Minutes Editor, use the chat button in the corner of the page to ask a question about that order.

Before you contact us

Many questions are already answered in our FAQ and product tour. For the Zoom cloud-recording integration specifically, see our Zoom documentation.